Presales Reservations Now Open
Following the Tesla model, SunToWater has opened a presales period in which you may reserve your Water Generator with a $500 fee, which is fully transferable and refundable at any time. The reservation will ensure you get one of the first units and will lock-in a discounted price.
Which credit cards can I use to make my reservation and/or order?
We accept MasterCard, Visa, American Express and Discover.
How will I know that my reservation and/or order was successfully placed?
You will receive a confirmation email from SunToWater. Once your order ships, you will receive another email with the tracking number for your package.
Why do I need to make a reservation?
Following the Tesla model, we are letting customers reserve their Water Generators so they don’t have to wait when production begins, which should be within the next 12 - 18 months. Those people who reserve their units will get theirs first – first come, first served. People without reservations will need to wait until all reservations are filled. But there is no risk… the reservations are refundable with a simple phone call or email and are transferable in case you want to gift or sell your reservation to someone else.
Is my reservation refundable?
Absolutely. Just let us know you would like the refund and we will take care of it for you (less any bank refund fee), no questions asked. In fact, your money is never used by the company and remains untouched by us.
When do I need to pay for the unit?
We will contact you when the manufacturing of your unit is about to begin, at which point you can place an order, less the $500 reservation fee and less the $500 special discount. Delivery can expected within 45 days from the start of manufacturing.
When will my Water Generator ship?
We hope to have the units delivered within the next 12 - 18 months. It could be earlier or later, but this is a reasonable target. We will, of course, keep you regularly updated on the status of your Water Generator and, when production on your unit starts, we will contact you for order payment and schedule a convenient delivery time.
What if it takes longer to manufacture the Water Generator than expected?
Although we plan on manufacturing the Water Generators so we can begin shipment within the next 12 - 18 months because of the sophisticated technology and manufacturing, as well as our need to obtain deposits to fund the manufacturing, that the process could take longer. However, you can rest assured that your reservation will remain secure in a separate account until it is time to manufacture and is refundable at any time.
What about Delivery and Installation?
Delivery and installation costs are not included here since we don’t know where you live and we don’t know where you want to place your Water Generators. If you want them on your roof or the far side of your property, installation will cost a bit more. If you want it next to your air conditioning unit on the side of your house (recommended), the installation will cost less. Local installation partners' costs also can vary. So, if you want a sense for the costs, just figure that it’s about the same cost as installing a hot tub.
Do you ship to my country?
Unless you live in North Korea, the answer is probably yes. However, please check your local laws and regulations to ensure use of the Water Generator is permitted. We cannot provide installation support for units outside of the United States yet; however, the units will come with clear installation instructions and a telephone number for support.
How will I know when my order has been shipped?
You will receive a shipping confirmation notice via email when your order has left the manufacturing facility. Orders typically ship within 45 days of manufacturing.
How can I track my order?
Once the unit is shipped, you will receive a shipping confirmation notice via email that contains a tracking number. You will also be contacted by a local installation partner to schedule a convenient time to install your Water Generator.
DONATE A WATER GENERATOR
Millions of people around the world are in desperate need of water.
The humanitarian impact of our technology is literally life-saving. We know that today, in Africa, Haiti and other places, there is a woman holding two babies and now needs to decide which one gets the water and lives and which one does not. This is a problem we can now solve. Our team at SunToWater believes it is simply a moral imperative to do so, and we would welcome your support.
Simply put, our device makes drinking water out of the air using nothing but the sun.
It is designed for ultra-low maintenance and has no consumables so it can to be sent via leading NGO distribution partners to remote locations in India, Africa, Haiti and elsewhere around the world where clean water literally saves lives.
Join us today and donate a unit to children and families in real need..
Help us save lives, here at home and around the world. Once delivered, we will let you know where your Water Generator went and the lives it is touching every day. To donate Water Generators to people in need, all you need to do today is donate the deposit/reservation amount of $500 per unit. Once we are ready to manufacture, we will contact you for the balance.
If you would like to make a larger donation, please contact Benjamin Blumenthal, our CEO, at firstname.lastname@example.org.